Ask: I don't have online banking account, can I pay via ATM Transfer / Cash Deposit Machine / Deposit Over Counter?
Answer: Yes, you may.
Ask: How will I receive my account?
Answer: You'll receive a unique code to activate or extend your account. The unique code will be sent to the email address that you submit in the payment verification form.
Ask: How long to take to process my order?
Answer: You will receive ordered item less than 8 hours.
Ask: Can I make payment other than Maybank / CIMB bank?
Answer: Yes, you may. These payment can be made through Giro / interbank transfer.
Ask: Do I need to check stock status with you?
Answer: No, you don't. All premium accounts stock are always available.
Ask: Should I submit verification form before or after I payment?
Answer: Please submit payment verification form only after you have made payment.
Ask: Why I need to submit payment verification form?
Answer: The form is for payment verification and for us to send ordered item to authorised email address.
Ask: I didn't receive my item, why?
Answer: Kindly ensure you have submit the payment verification form. Please check your email spam and trash folder. Alternatively, you may contact us.
Ask: How do I contact you?
Answer: Email to us: cs [at] apluspremium.com (Replace [at] with @]